To use your school's Ascendance applications at home (or access the applications using a laptop that you take home), you must install the Citrix Receiver client on your computer. Remember that if you log into an Ascendance application with the same username, but from two different computers, you use two Citrix licenses.
Install the Citrix Receiver client on the computer you intend to use. Select your operating system for installation details:
Log in with your Citrix credentials, then proceed as normal from your landing page.
If you have issues connecting to your Ascendance applications from home, your ISP may have security settings in place that block your connection. Check with your local system administrator if you experience problems arising from local ISP policies and procedures.
Cloud Services User Guide (for End User)
Cloud Services User Guide (for Sys Admin)
Toll-Free: 888-480-0102, option 1
Email: support@senior-systems.com